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"DISCOVER TRUSTED TOURS, LOCAL FAVORITES, AWARD-WINNING EXPERIENCES, AND AUTHENTIC EVERGLADES ADVENTURES."                                           -IVAN GATOR

"Discover trusted tours, local favorites, award-winning experiences, and authentic Everglades adventures."
-Ivan Gator

Privacy Policy

Effective Date: August 6, 2026
Last Updated: August 6, 2026

My Everglades Guide (“My Everglades Guide,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, share, and protect information when you visit MYEVERGLADESGUIDE, create a member account, purchase products, submit a form, subscribe to communications, or otherwise interact with our website and services.

1. Information We Collect

Information you provide

Depending on how you use our website, we may collect:

  • First and last name

  • Email address

  • Date of birth

  • Account login credentials

  • Mailing, billing, and shipping addresses

  • Telephone number

  • Purchase and transaction information

  • Communications, questions, reviews, and feedback

  • Marketing and communication preferences

  • Information submitted through forms, surveys, promotions, or contests

Birthday information

Members are asked to provide their birthday. We use this information to:

  • Confirm eligibility to become a member

  • Provide birthday-related benefits or communications

  • Personalize the membership experience

  • Maintain accurate membership records

  • Comply with age-related legal requirements

We do not display a member’s birthday publicly. We do not use birthday information for purposes materially different from those described in this policy without providing appropriate notice or obtaining consent when required.

Information collected automatically

When you visit our website, we and our service providers may automatically collect:

  • IP address

  • Browser and device type

  • Operating system

  • Approximate geographic location

  • Referring website

  • Pages viewed and links selected

  • Date, time, and duration of visits

  • Website interactions and technical diagnostic data

  • Cookie identifiers and similar information

2. How We Collect Information

We collect information when you:

  • Create or update a member account

  • Purchase merchandise or services

  • Subscribe to emails

  • Submit a contact form

  • Enter a promotion, survey, or contest

  • Post a review or other content

  • Communicate with us

  • Browse or interact with our website

  • Accept cookies or similar technologies

3. How We Use Information

We may use collected information to:

  • Create and manage member accounts

  • Provide member benefits

  • Process and fulfill purchases

  • Send order confirmations and service notices

  • Respond to questions and customer-service requests

  • Send newsletters, announcements, promotions, and birthday communications when permitted

  • Personalize website content and recommendations

  • Maintain website functionality and security

  • Detect fraud, abuse, and unauthorized activity

  • Analyze website performance and visitor activity

  • Improve our content, products, and services

  • Enforce our terms and policies

  • Meet legal, tax, accounting, and regulatory obligations

  • Protect our rights and the safety of our visitors and community

4. Wix and Other Service Providers

Our website is hosted on the WIX platform. Wix provides the online platform, databases, website functions, membership features, e-commerce services, and related tools that allow us to operate our website.

Information may be stored through Wix’s databases and applications on servers used or managed by Wix and its service providers.

We may also disclose information to companies that help us operate, including:

  • Website hosting and technology providers

  • Payment processors

  • Shipping and fulfillment providers

  • Email and marketing platforms

  • Analytics providers

  • Fraud-prevention and security providers

  • Accountants, attorneys, and professional advisers

These providers may access information only as necessary to perform services for us or as otherwise permitted by law.

Wix recommends that site owners disclose the personal information they collect, why they collect it, how it is stored and shared, the cookies they use, and how visitors may exercise their privacy choices. (WIX)

5. Payments

When you purchase a product or service, payment information is processed by Wix Payments or another payment processor displayed during checkout.

We generally do not directly receive or store your complete credit-card number. Payment processors may collect your card details, billing information, device information, and transaction data according to their own privacy policies and security practices.

6. Email Communications

We may use your email address to send:

  • Account and membership notices

  • Purchase and shipping information

  • Responses to your requests

  • Important website or policy updates

  • Birthday messages or member benefits

  • Promotional emails and newsletters, where permitted

You may unsubscribe from promotional emails by selecting the unsubscribe option included in those messages. Unsubscribing from marketing will not prevent necessary account, transaction, security, or legal communications.

We will not require members to consent to unrelated promotional emails as a condition of receiving necessary account services unless legally permitted.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies for purposes such as:

  • Keeping the website secure

  • Maintaining member sessions

  • Remembering visitor settings

  • Operating shopping and checkout features

  • Measuring website traffic and performance

  • Understanding how visitors use the website

  • Supporting marketing and advertising, when enabled

Some cookies are essential to the operation of the website. Others, such as analytics or advertising cookies, may be optional depending on your location and applicable law.

Wix explains that its sites use essential cookies for security, stability, fraud detection, member identification, and core website functions. Wix also recommends using its Privacy Center to provide a cookie banner through which visitors can accept or decline nonessential cookies. (WIX)

You can manage available cookie choices through our cookie banner and through your browser settings. Disabling essential cookies may prevent certain website features from working properly.

8. How We Share Information

We may disclose personal information:

  • To Wix and other providers that operate our website

  • To payment processors and financial institutions

  • To shipping and fulfillment providers

  • To email, analytics, security, and customer-support providers

  • When you direct or authorize us to disclose it

  • To comply with a subpoena, court order, law, or legal process

  • To investigate suspected fraud or illegal activity

  • To protect our rights, property, visitors, members, or others

  • In connection with a merger, financing, sale, restructuring, or transfer of all or part of the business

We do not sell personal information for money.

[Keep the next sentence only if accurate:] We do not share personal information for cross-context behavioral advertising or targeted advertising.

9. Data Retention

We keep personal information only for as long as reasonably necessary to:

  • Maintain your membership

  • Complete transactions

  • Provide requested services

  • Fulfill the purposes described in this policy

  • Maintain business, tax, and transaction records

  • Resolve disputes

  • Enforce agreements

  • Meet legal and regulatory obligations

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.

A member may request account deletion, but we may retain certain transaction, fraud-prevention, tax, legal, or security records when required or permitted by law.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

No website, database, or electronic transmission is completely secure. Therefore, we cannot guarantee absolute security. Members are responsible for keeping their passwords confidential and notifying us if they suspect unauthorized access to their accounts.

11. Children’s Privacy

Our membership program is not intended for children under 13. We do not knowingly permit children under 13 to create member accounts or knowingly collect personal information from them without legally required parental notice and verifiable parental consent.

If the birthday entered during registration indicates that a person is under 13, the person will not be permitted to complete standard member registration.

If we learn that we collected personal information from a child under 13 without legally sufficient parental consent, we will take reasonable steps to delete it. A parent or legal guardian who believes a child provided us with personal information may contact us using the information below.

Because the website asks for a birthday, your registration process should allow users to enter their real birth date and must respond appropriately if the date indicates that they are under 13. The FTC advises that collecting age information without either screening out children under 13 or obtaining verifiable parental consent can trigger COPPA liability. (FTC)

12. Your Privacy Choices

Subject to applicable law, you may ask us to:

  • Confirm whether we maintain your personal information

  • Provide access to certain personal information

  • Correct inaccurate information

  • Delete your account or personal information

  • Withdraw consent where processing is based on consent

  • Opt out of promotional communications

  • Receive information about how your data has been used or disclosed

To submit a request, contact:

Email: [PRIVACY EMAIL ADDRESS]
Mail: [BUSINESS NAME AND MAILING ADDRESS]
Telephone: [BUSINESS PHONE NUMBER]

We may need to verify your identity before completing a request. We will use information submitted with a privacy request only to verify and process that request.

Authorized agents may submit requests where permitted by law, but we may require proof of authorization and identity verification.

13. State and International Privacy Rights

Residents of certain U.S. states and other jurisdictions may have additional privacy rights, depending on applicable law and whether our business is subject to that law.

These rights may include access, correction, deletion, data portability, and the ability to opt out of certain data sales, sharing, targeted advertising, or profiling.

We will not unlawfully discriminate against a person for exercising an applicable privacy right.

14. Third-Party Websites

Our website may contain links to local businesses, tour providers, restaurants, attractions, social-media platforms, and other third-party websites.

We do not control those third parties or their privacy practices. This Privacy Policy does not apply to information collected directly by another business. Review the privacy policy of any third-party website before providing personal information.

15. Public Content

Information you submit through public reviews, comments, profiles, or community areas may be visible to other visitors.

Do not post birthdays, addresses, payment information, passwords, or other sensitive personal information in public areas of the website.

[Delete this section if the website has no public reviews, comments, profiles, or forums.]

16. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, technology, business practices, or legal obligations.

The revised policy will be posted on this page with an updated “Last Updated” date. If we make material changes, we may provide additional notice through the website, member account, or email when appropriate.

17. Contact Us

Questions, concerns, and privacy requests may be directed to:

My Everglades Guide
[LEGAL BUSINESS NAME]
[MAILING ADDRESS]
[EVERGLADES CITY, FLORIDA ZIP CODE]
[PRIVACY EMAIL ADDRESS]
[PHONE NUMBER]

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